Introduction
We are Josh and Monique - No we are not twins, but we are brother and sister! We started a company called Pellucid Waters to develop software that addressed the limitations with all the software we were using in Clinic.
6+ years of identifying limitations, doing the work and testing each platform to their limits to extract the best out of each - literally thousands of hours of work.
Our goal is to give the people who believe they need it most, so you don't have to do work it our yourself.
Your One-Stop Destination For Customer Experience Journeys
Our Mission And Approach
Mission
We aim to reduce preventable chronic stress and unpredictable events in small business ownership
How we do it: Optimise small business customer and staff experiences by addressing fundamental business operations and digital processes that drive the businesses financial health and culture.
We take a CEO approach to business growth, ensuring that every decision improves profitability, efficiency, and scalability using digital systems and teams who are trained in the tools.
Approach
Unlike typical consultants,
we operate like your Chief Experience Officer (CXO)
— diving deep into your numbers, customer journey, systems, staff, and brand experience to unlock growth, reduce inefficiencies, and future-proof your business with powerful digital tools.
Time Management
Time management enables the agency to streamline workflows.
Perfect Analysis
Perfect analysis allows to gain a deep understanding of market.
Expert Team Member
An expert team typically possesses extensive insights and networks.
Analysis & Research
Our analysis and research services deliver data-driven insights to optimize your marketing strategies and results.
Plan & Execution
Our plan and execution services ensure your marketing strategies are flawlessly implemented for maximum impact.
Grow & Scale
Grow and scale your business with tailored marketing strategies designed to expand your reach and impact.
Have any Questions?
No hesitation, we can help you with a free Consultation