Effective Date: September 1, 2024

1. Overview

Your privacy is important to us. This policy outlines how Pellucid Waters Pty Ltd ACN: 659 219 431, trading as Loyalty Block, collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect:

• Your name, email address, phone number

• Business or company name

• Payment information

• Website usage data via cookies and analytics tools

3. How We Collect Information

Information is collected through:

• Contact forms

• Service sign-up or subscription forms

• Direct communication (email, phone, chat)

• Cookies and third-party analytics tools (e.g., Google Analytics)

4. How We Use Your Information

We use your personal information to:

• Provide our services and customer support

• Improve website functionality

• Communicate updates, promotions, and service information

• Comply with legal and regulatory obligations

5. Disclosure of Information

We do not sell or rent your information. We may disclose personal information to:

• Service providers or contractors who assist in delivering our services

• Legal authorities, if required by law

6. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

7. Cookies and Tracking

This website uses cookies to enhance user experience. You can disable cookies through your browser settings, though some features of the site may not function correctly.

8. Access & Correction

You may request access to or correction of your personal information by contacting us at [email protected].

9. Third-Party Services

We may use third-party platforms for payments, newsletters, or analytics. These platforms may have their own privacy policies, which we encourage you to read.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact

For privacy-related enquiries:

✉️ [email protected]